**Privacy Policy**
**FLOMOTION Media**
**Last Revised: 1st February, 2025**
**1. Introduction**
FLOMOTION Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and social media platforms. By using our website or services, you agree to the collection and use of your personal information as described in this policy.
**2. Information We Collect**
We may collect the following types of personal information:
* **Contact Information:** Name, email address, phone number, and other contact details.
* **Business Information:** Company name, industry, and business details.
* **Payment Information:** Billing details, payment methods, and transaction history (if applicable).
* **Social Media Handles:** If interacting via social media.
* **Technical Data:** IP address, browser type, operating system, device information, and location data.
* **Marketing Preferences:** Information about your communication preferences and interests.
* **Content and Media:** Photos, videos, and other media you share with us for projects.
* **Other Information:** Any other information you provide when contacting us or using our services.
**3. How We Collect Information**
We collect personal information in the following ways:
* **Directly from You:** When you contact us via our website, email, phone, or social media.
* **Automatically:** Through cookies, server logs, and other tracking technologies when you visit our website.
* **From Third Parties:** Such as analytics providers, advertising partners, and social media platforms.
* **From Public Sources:** Information that is publicly available or provided by third parties.
**4. How We Use Your Information**
We use your personal information to:
* Provide, operate, and improve our services.
* Respond to inquiries and communicate with you.
* Process payments and transactions.
* Personalise and enhance your user experience.
* Conduct marketing and promotional activities (with your consent).
* Ensure website functionality and security.
* Analyse website traffic and user behaviour.
* Comply with legal and regulatory obligations.
* Protect our rights, property, and safety.
**5. Sharing Your Information**
We do not sell or rent your personal information. However, we may share it with:
* **Service Providers:** Companies that assist with our operations, such as payment processors, hosting services, marketing platforms, and IT support.
* **Business Partners:** With your consent, we may share your information with business partners to offer you relevant services.
* **Legal Authorities:** If required by law, to comply with legal obligations or protect our rights.
* **Analytics and Advertising Partners:** To improve our marketing efforts and website performance.
**6. Data Security**
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online data transmission can be guaranteed to be 100% secure, and you share information at your own risk.
**7. Your Rights and Choices**
You have the right to:
* **Access and Update:** Request access to your personal information and update it if needed.
* **Delete:** Request the deletion of your personal information.
* **Opt Out of Marketing:** Unsubscribe from marketing communications at any time.
* **Restrict or Object to Processing:** In certain circumstances, you can restrict or object to the processing of your data.
* **Data Portability:** Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us using the details provided below.
**8. Cookies and Tracking Technologies**
Our website may use cookies, web beacons, and similar technologies to improve user experience and gather analytical data. You can adjust your browser settings to manage cookies.
**9. Third-Party Links**
Our website and social media pages may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.
**10. International Data Transfers**
If you are located outside of Australia, please be aware that your personal information may be transferred to and processed in Australia or other countries where we operate. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
**11. Changes to This Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
**12. Contact Us**
If you have any questions or requests regarding this Privacy Policy, please contact us at:
FLOMOTION Media
Email: [info@flomotionmedia.com.au](mailto:info@flomotionmedia.com.au)
Phone: 0491 122 474